Privacy Policy
Carbon Press Privacy Policy
Effective Date: [28/11/2025]
At Carbon Press, we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information. It also explicitly addresses the role of third-party platforms, such as Wix, in processing your data.
1. Information We Collect Directly
We only collect information that is necessary to process your orders and communicate with you.
Type of Information
Purpose of Collection
Contact Data (Name, Email, Phone)
To communicate about your order, respond to inquiries, and send newsletters (if subscribed).
Transaction Data (Shipping Address, Purchase History)
To fulfill your order (e.g., shipping CROWN OF THORNS) and for internal accounting.
Communication Data (Correspondence)
To maintain records of customer service interactions.
2. The Role of Third-Party Processors (Wix and Partners)
Our website and services are built and hosted on third-party platforms, which process data for their own purposes. Carbon Press acts as a user of these platforms and has limited control over their independent data processing activities.
A. Wix (Our Website Platform)
Our website is hosted by Wix.com. Wix collects and processes data for its own purposes, including:
•Website Analytics: To monitor traffic and site performance.
•Security: To protect the website from threats.
•Platform Functionality: To ensure the website and its features (like the shopping cart) function correctly.
Disclaimer: As a user of the Wix platform, Carbon Press has no control over, and assumes no responsibility for, the content, privacy policies, or practices of Wix.com. We encourage you to review the Wix Privacy Policy to understand their data practices.
B. Other Third-Party Partners (Payment Processors, Shipping Carriers)
We use other third-party services to operate our business. These partners process your data according to their own policies:
•Payment Processors (e.g., PayPal, Stripe): Process your payment information. We do not store your full credit card details.
•Shipping Carriers (e.g., Royal Mail, DHL): Process your name and shipping address to deliver your order.
Disclaimer: By using our services, you acknowledge that you are also bound by the privacy policies of our third-party partners. Carbon Press is not responsible for the independent data processing activities of these partners.
3. How We Use Your Information
We use the information we collect directly for the following purposes:
•To process and fulfil your orders (e.g., shipping CROWN OF THORNS).
•To communicate with you about your order status.
•To improve our product offerings and customer service.
•To send marketing communications (if you have explicitly consented).
4. Data Security
We implement reasonable security measures to protect the information we collect directly. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
5. Your Rights
Depending on your location, you may have the right to:
•Access the personal data we hold about you.
•Request correction of inaccurate data.
•Request deletion of your personal data.
•Withdraw consent for marketing communications.
To exercise any of these rights regarding the data collected directly by Carbon Press, please contact us at [enquiries@carbonpress.co.uk].
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: Email: [enquiries@carbonpress.com]